18+ Gambling is for adults only. If gambling is affecting your life, help is available — contact l89bet support 24/7.
l89bet is committed to providing a safe, fair, and enjoyable experience for every player in Bangladesh. Gambling should always be a form of entertainment — never a source of financial stress or personal harm.
At l89bet, responsible gaming is not a checkbox — it is a core part of how we operate. We understand that for the vast majority of players across Bangladesh, gambling on cricket, slots, live casino, rugby, and volleyball is a recreational activity enjoyed safely and within personal limits. We want to keep it that way.
For a small number of individuals, gambling can become problematic. Warning signs include spending more than you can afford to lose, gambling to chase losses, feeling anxious or irritable when not gambling, or neglecting personal and professional responsibilities. If any of these patterns sound familiar — whether for you or someone you care about — this page is here to help.
l89bet provides a suite of practical account-level tools that put you in control of your gambling activity. Every registered player can apply deposit limits, activate time-out periods, or request full self-exclusion at any time — free of charge, with no questions asked. These tools are permanent features of the l89bet Platform, available to all players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.
Six practical tools built into the l89bet Platform to keep you in control of your gambling activity at all times.
Set a daily, weekly, or monthly deposit cap on your l89bet account. Once your chosen limit is reached, the cashier will not process further deposits until the period resets. Reducing a limit takes effect immediately; increasing a limit is subject to a mandatory cooling-off period to prevent impulsive decisions.
If you feel you need a short break from gambling, activate a time-out period of 24 hours, 7 days, or 30 days. During a time-out your l89bet account remains open but you cannot log in, place bets, or make deposits. Time-outs cannot be lifted early — the full period must elapse before access is restored.
Self-exclusion is a longer-term break available for periods of 6 months, 1 year, or permanently. Once a self-exclusion is active, your l89bet account is suspended and cannot be reinstated until the chosen period has fully expired. A permanent self-exclusion is irreversible. Contact our support team 24/7 via live chat to activate self-exclusion.
Apply a maximum loss threshold for a given daily, weekly, or monthly period. When your net losses reach the limit you have set, you will be prevented from placing further real-money bets until the period resets. Loss limits are an effective way to protect your bankroll and maintain budget discipline over time.
Set an on-screen reminder that alerts you after a chosen number of minutes in a single gambling session. The reminder is a gentle nudge to step away, review your spending, and decide consciously whether to continue. Staying aware of session length is one of the simplest yet most effective responsible gaming habits.
Enable periodic reality-check pop-ups that display your net session profit or loss, total time spent, and a prompt to review your activity. Reality checks interrupt the flow of play intentionally, giving you a clear, factual picture of your session before you decide whether to continue or stop.
All responsible gaming tools on the l89bet Platform are accessible directly through your account settings panel or via the 24/7 support team. No special request form or waiting period is required to activate a protective measure — tools that restrict your activity take effect immediately upon request.
The following four account-level safeguards are available to every registered l89bet player. Each tool is designed for a different level of concern — from minor budget management to complete account suspension.
Set daily, weekly, or monthly ceilings on how much you can deposit or lose. Ideal for players who want to maintain a fixed entertainment budget without restricting access to the platform entirely.
A temporary pause on all gambling activity. Your account remains registered but inaccessible for the chosen duration. Best suited for players who feel they need a brief cooling-off period.
Scheduled reminders and session summaries that keep you informed of your spending and time on the platform. Low-friction tools for players who want to stay mindful without restricting access.
A complete suspension of your l89bet account for a defined long-term period or permanently. Intended for players who recognise that gambling is causing serious harm. Contact support to activate.
Review the following questions honestly. If you answer "yes" to two or more, we strongly recommend using the l89bet responsible gaming tools or speaking with a support professional.
Do you find yourself spending more time or money on gambling than you originally intended when you started a session?
Have you ever borrowed money, sold personal possessions, or used funds set aside for essentials (rent, food, bills) in order to gamble?
Do you gamble to recover losses from a previous session — often referred to as "chasing losses"?
Have family members, friends, or colleagues expressed concern about the amount of time or money you spend on gambling?
Do you feel restless, irritable, or anxious when you try to reduce the amount you gamble or when you take a break from gambling?
Has gambling caused you to neglect work, studies, or important personal responsibilities in the past 12 months?
Have you tried to stop or reduce your gambling activity on multiple occasions but found it difficult or impossible to maintain?
Do you feel that gambling has negatively impacted your mental health, relationships, or financial stability in a significant way?
l89bet enforces a strict 18+ age policy across all markets, including Bangladesh. Age verification is a mandatory component of the KYC process — no player can complete a withdrawal or access certain features without submitting and passing identity verification.
If you share a device with younger family members, we strongly recommend taking practical steps to prevent accidental or intentional access to gambling platforms. The following measures are straightforward to implement and can significantly reduce the risk of underage gambling.
If you believe a minor has registered an account on l89bet or is accessing the platform without authorisation, please report it immediately via on-site live chat. l89bet takes all reports of underage access seriously. Any account found to belong to a person under the age of 18 will be permanently suspended and all funds returned to the payment method used for deposits.
The following device-level and software tools can help parents and guardians restrict access to online gambling content on shared household devices:
Android and iOS both include built-in parental control and screen-time restriction settings that can block categories of websites including gambling platforms.
Many home routers support content filtering by category. Enabling gambling content blocking at the router level applies the restriction to all connected devices in the household.
Browser extensions designed for parental control can block specific categories of websites including online casinos and betting platforms at the browser level.
Use a strong, unique password for your l89bet account and never write it down in an accessible location. Log out of your account after every session on a shared device.
If gambling is causing you distress, the l89bet support team is available around the clock to help you access the right tools and resources.
Our dedicated support team is available 24 hours a day, 7 days a week to assist with responsible gaming requests. Whether you need to set a deposit limit, activate a time-out, or request full self-exclusion, our agents will process your request without judgment and without delay.
When you reach out to the l89bet support team about a responsible gaming concern, here is exactly what will happen:
Simple, practical guidelines that help the majority of l89bet players enjoy the platform responsibly and sustainably over the long term.
Decide in advance how much money you are comfortable spending on gambling each week. Treat it as an entertainment expense — like a cinema ticket or a meal out — not as an investment.
Decide on a maximum session duration before you log in — for example, 60 minutes. Use l89bet's session reminder tool to alert you when your time is up, and commit to stopping when the reminder fires.
Gambling while stressed, anxious, depressed, or upset significantly increases the risk of problem gambling. If you are going through a difficult period, consider taking a voluntary break from the platform using the time-out tool.
Losses are a normal part of gambling. Attempting to recover them in the same session by increasing bet sizes or making additional deposits almost always makes the situation worse. Accept losses as part of the entertainment cost and move on.
Gambling at l89bet is best enjoyed when you are in control. Explore the platform, check our FAQ, or log in to manage your responsible gaming settings today.